Contact

Questions about an order, a return, or which shoe suits your feet? Email us and a real person will get back to you.

Email: support@balance-footwear.com

Customer service hours: Monday to Friday, 9:00 - 17:00 GMT. We aim to reply within one working day.

Please include your order number so we can help you faster.

Business information

Balance is operated by Calbridge Global LLC, a company registered in the United States.

8 The Green, Suite A
Dover, DE 19901
United States

Before you email

• Returns and refunds: Return & Refund Policy
• Delivery times and shipping: Shipping Policy
• Finding your size: Size Guide