Frequently Asked Questions

How do I know which shoe is right for my problem?

Start from the complaint. Every collection on this site is organised by what is bothering you rather than by style, so pick your problem from the menu and everything shown is made for it.

Can I put my own orthotics in?

In most styles, yes. Look for "removable insole" in the product details: those shoes are built with the extra depth needed to take a custom orthotic.

Do you have wide and extra wide fits?

Our shoes are built on a wide, rounded last as standard, and many styles come in an extra wide option. The width is listed on every product page.

How long does delivery take?

Delivery times are shown on each product page and in your order confirmation.

What if the fit is not right?

Get in touch and we will sort it out. Full details are on our returns page.